Frontline is a free digital referral platform that helps local organisations connect, make referrals, and find the right support for people across Herefordshire. By using a shared system, individuals only need to tell their story once, reducing the need to repeat information to multiple services.
Rather than simply signposting people to support, Frontline enables organisations to make direct, trackable referrals, helping to ensure that no referral is lost and that people can access the services they need through a single, coordinated pathway.
As part of Herefordshire’s commitment to a ‘no wrong door’ approach, we would welcome your organisation registering on the platform. By joining, you will help create a connected network of support where residents feel heard and can be referred quickly to the most appropriate service.
By registering your service, you can make it easier for people to find and connect with your organisation, receive referrals where appropriate, and keep your service information up to date directly through the platform.
How to get started
Visit https://herefordshirefrontline.org.uk Select your area on the Herefordshire map. Click ‘Professional Area’ and register for an account. Search for your service to check whether it already exists, or create a new one. Complete your service information and referral settings.
The process of adding your service is quick and straightforward, and the Frontline team checks every service before publication. They’re also available to guide you through every step if you need support.
If you’d prefer not to add the service yourself, the Frontline team can do it for you. Simply contact Jane Holcroft on 01799 618854 or email [email protected]. Alternatively, you can contact the Frontline Referrals Ltd admin team on 01799 618855 or [email protected].
You can also watch our short How to Add Your Service to Frontline video or join one of our free online training drop-ins:
Register your service today and help more people connect with the right local support. Because every referral matters.
